How can we help?

We’ve set up an easy to use system for you to contact us and track the status of your requests.

This means you can keep on top of how we’re working with you, with the confidence that the whole DeType team have got your back and know the full history of your requests.

If you have a bug with your site, are not sure how something works or anything else to report with your website.

Read our FAQs for quick help

We always recommend a maintenance plan for you website – keeping your site up to date improves its performance and makes it far less susceptible to bugs and attacks. Websites are like cars – they need regular check-ins to keep them in traffic.

Got a plan? We have!

We always recommend a maintenance plan for you website – keeping your site up to date improves its performance and makes it far less susceptible to bugs and attacks. Websites are like cars – they need regular check-ins to keep them in traffic.

PLEASE NOTE: If you are on our website maintenance plan, your enquiry will be prioritised according to our SLAs. If you are not on our website maintenance plan, we will deal with your enquiry as soon as we can. Sign up to our maintenance plan.

Do you need help with something else not listed here?